Frequently Asked Questions (FAQs)

What is Servistan?

Servistan is a trusted home services platform in Pakistan, offering professional, reliable, and affordable solutions for AC, plumbing, electrician, carpenter, geyser, handyman, painting, and home appliance repair needs. We connect customers with skilled technicians quickly and easily.

In which cities does Servistan operate?

Currently, Servistan offers services in major cities across Pakistan, including Lahore, with plans to expand further. We specialize in quick, local service delivery tailored to your area.

How can I book a service?

Booking is easy. You can schedule any service through our website, WhatsApp, or by calling us directly. Choose your required service, select a suitable time, and our technician will arrive at your location.

Are your technicians verified?

Yes, all our service professionals are background-verified, trained, and experienced in their respective fields. We prioritize your safety and satisfaction.

Do I get a quote before the service starts?

Yes, we offer upfront pricing. Once the technician inspects the issue, the final cost will be shared with full transparency—no hidden charges.

What are your service hours?

Our customer support and technician scheduling are available 7 days a week from 9 AM to 9 PM. Emergency requests can also be handled based on availability.

Do you offer same-day service?

Yes, in most cases, we offer same-day service based on technician availability and your location. It’s best to book early in the day for urgent needs.

What if I’m not satisfied with the service?

Customer satisfaction is our priority. If you’re not satisfied, reach out to our support team and we’ll resolve the issue, including free revisits if needed within our policy window.

What payment methods are accepted?

We accept cash, bank transfers, and digital payments. You’ll be informed about payment options when you book or upon service completion.

Do you offer any service guarantees?

Yes, all our services come with a limited-time workmanship guarantee. If something goes wrong, we’ll fix it at no additional cost within the warranty period.

Can I request a quote online?

Absolutely. You can request a free estimate via our website by filling out the service request form, or by sending us a message on WhatsApp or email.

Are your services available on weekends?

Yes, Servistan operates on weekends and even on public holidays in most cases, ensuring convenience for our customers.